Choosing a local Bedford Window Cleaner
What factors should you take into account when looking for a good window cleaner? Well, from everything we have seen or heard from window cleaning in Bedford and from what our customers have told us, we feel the following characteristics are vital:-
A good standard of cleaning
Professional window cleaners should always clean the frames and sills alongside the glass itself. Do not settle for anything less. Some Bedford window cleaners will charge you less for cleaning your windows and they will then cut corners by doing what we feel is half a job! (You know who you are, but no names mentioned here!).
Provide a reliable service
Window Cleaning in Bedfordshire is sorely tested by the British weather. keeping to a strict 4 or 8 weekly schedule is not always possible to achieve down to a specific day. Where this happens we try to keep all our customers informed through our blog page and other regular updates via e-mail or website newsletter. Like most professional window cleaners these days we use pure water-fed pole technology to clean your windows. Cleaning in light rain does not affect the final quality of our window cleaning. This helps us to to a regular schedule for all our customers.
Where customers are at work when we call round and access around the property is locked we text or e-mail the night before to arrange access or an alternative cleaning date.
There are too many window cleaners in Bedford who turn up in the spring (when the DWP are looking elsewhere!), carry out a few cleans for you then they disappear when the weather gets rough. They might be cheaper (maybe not?) but is that the service you really want?
Professionalism
It is important to choose a Bedford Window Cleaning firm that has Public Liability Insurance, Employer's Liability Insurance and adequate regard for health & Safety legislation. The window cleaning industry is rapidly shrugging off it's image of flat caps, rickety ladders and buckets of dirty water. All cleaning staff should be CRB checked and professionally trained. All cleaning staff at Bedford Window Cleaning have achieved City & Guilds accreditation in cleaning skills which also means that they understand Health & Safety requirements, adherence to formal Risk Assessments, Method Statements where these are deemed necessary and the proper use of equipment.
Customer Service
At Bedford Window Cleaning we know that customer relationships are paramount to the success of our business. We can only achieve this through good communication and excellent customer service. As a way of underlining how much we feel about delivering excellent customer service we have applied to Bedford Borough Council Trading Standards to be included in their "Approved Trader" scheme. To be accredited by the Council means passing a very stringent set of requirements and regular "mystery shopping" of our customers to ensure we maintain those high standards. At the present time we believe that there are no cleaning companies in Bedfordshire that have met Trading Standards' requirements. We aim to be the first and the best!
Honesty and Integrity
Why would you choose a window cleaner to wander round your property whilst you were out without having anything more than a mobile phone number to track them down? Yet many people do!
Value for Money
Pricing is important but surely not the only consideration when you choose a window cleaning firm in Bedford? Please think about some of the factors we have outlined above when you make your choice. We do not think our charges are expensive. We feel we charge a reasonable price for a quality job and a reliable service.
There will always be someone coming round knocking your door with a ladder strapped onto the top of their beaten up old estate car calling themselves a "professional" window cleaner and offering to clean you windows for a fiver. If that is what you want then we say, "Best of Luck, don't call us!".
"Bedford Window Cleaning"
Call us on 07806 969567 or 01234 828996
E-mail us on info@bedfordwindowcleaning.co.uk
Areas covered:- Astwood, Bedford, Biddenham, Bletsoe. Brickhill, Bromham, Clapham, Cople, Elstow, Felmersham, Goldington, Great Barford, Harrold, Kempston, Oakley, Milton Ernest, Pavenham, Putnoe, Radwell, Ravensden, Sharnbrook, Shortstown, Stagsden, Turvey, West End, Wilstead, Zeebrugge (only joking unless you are willing to pay for the travel!).